I take client privacy very seriously.  The following paragraphs explain about what information is gathered, what I do with it and how long it is kept for.

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Personal information

I maintain paper records consisting of your initial health and lifestyle assessment form and subsequent treatment notes, where appropriate.  

 

The data items I record are:

Name, Address, Age, Gender, Height, Weight, Contact details (including next of kin), GP details, Recent medical history, Current medications and conditions as well as some general lifestyle questions such as diet and stress levels.  This information is required for insurance purposes and to enable me to tailor your treatments to your personal circumstances.

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This information is NOT stored electronically and is held in a secure file store.  The information is not available to any other person or company.  I do not share this information with anyone except your GP and this is only every done by your request and consent.

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Contact details

I store your name, email address and telephone number in my mobile phone and hence in the associated cloud storage (in this case iCloud), purely for the proposes of communicating about specific bookings and enquiries.  I do not send marketing emails or SMS messages under any circumstances and your contact details are not shared with any other parties.

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Record retention

To comply with the conditions of my insurance policy I retain paper records of your client consultation for a period of 5 years from the date of your last treatment with me.  In the interests of simplicity I will also delete your electronic contact details at that time.  If you wish me to delete your contact details earlier please simply make a request via the website contact form and I will do so.

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If you have any questions about your personal data or how it is used please ask at the time of your consultation or send me an enquiry.